Support — AULÉ

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TOUCH.

For questions, support requests, or feedback — we're here to help. Reach out and we'll get back to you promptly.

General Enquiries & Support

For questions, support requests, or feedback, please email us at the address above. Whether you need help with a feature, have a billing question, or want to share feedback — we read every message.

We aim to respond within 1–2 business days

FAQ

COMMON
QUESTIONS.

Can't find what you're looking for? Email our team.

Point your camera at the wall, tap to place start and end points. The app calculates the distance automatically.

Try calibrating against a known object (like a door frame) before measuring. Also ensure your phone's camera is clean and the room is well-lit.

After measuring a room, tap the "Quote/Invoice" button. The app auto-calculates materials and generates a CIS-compliant PDF.

Yes, measurements and invoices sync to the cloud when you're online.

Email info@aule.live with your request. We'll process it promptly in line with your data rights.

Still need help?

WE'RE
HERE.

Can't find the answer you need? Drop us a message and we'll get back to you within 1–2 business days.

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SUPPORT.